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Changes to ITIL

06 October 2010

Information Technology Infrastructure Library (ITIL) is continually changing. Those in the industry will know that the practices for managing information, services, development and operations are constantly updating, changing the way organisations plan and support IT services to businesses.

ITIL has become a popular choice for many businesses, providing them with a customisable practical framework for which they can plan ahead to achieve quality service and overcome difficulties associated with the growth of IT systems.

Benefits of ITIL

Adopting ITIL can add great benefits to your business which include:

  • Improved IT services
  • Reduced costs
  • Improved productivity
  • Improved use of skill and experience

News of changes to ITIL is likely to be welcomed by professionals in the industry as it is anticipated that the changes are likely to address many of the suggestions made by the training community to make ITIL easier to teach. It is also suggested the changes are designed to resolve any errors or inconsistencies in text and diagrams both in the content and presentation to improve consistency and clarity. It is anticipated that the changes to ITIL will be completed by the winter of 2011.

Total Training Solutions offer a wide range of practical courses; take a look at our range of industry leading ITIL courses.

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