Description
This course provides learners with the skills necessary to monitor, maintain and troubleshoot network environments running Citrix® Presentation Server™ 4.5 software. Learners are introduced to the tools used to monitor the Presentation Server farm, record farm activity and generate reports. In addition, learners take away the skills needed to maintain data and server integrity and to scale, optimize and troubleshoot the Presentation Server farm.
This course is intended for IT professionals, such as server, network, system and help desk administrators familiar with Microsoft® Windows Server™ 2003 environments. System engineers, analysts, consultants, architects and Citrix Solution Advisors are appropriate candidates for this course.
Course Content
Supporting Presentation Server
•Presentation Server Components
•Presentation Server Communication
•Services Used by Presentation Server
Monitoring and Support Tools
•Monitoring the Server Farm
•Server Farm Monitoring
•Session Information
•Session Management Options
•Metrics, Alarms and Alerts
•Health Monitoring and Recovery
•Command-Line Utilities
•QUERY Commands
•DSMAINT Command
Optimizing and Troubleshooting the Server Farm
•Server Capacity
•Network Optimization
•Server Farm Optimization
•Server Farm Troubleshooting
Supporting the Data Store
•Data Store Access Methods
•Data Store Monitoring
•IMA Service Monitoring
•Database Tools
•Data Store Maintenance and Optimization
•Database Troubleshooting
Optimizing and Troubleshooting Clients
•Client Connection Process
•Troubleshooting Session Initialization
•Citrix Application Streaming Sessions
•Troubleshooting Streaming Sessions
Supporting Published Applications
•Application Loading
•Application Optimizations
•Virtual Memory Optimization
•Application Monitoring
•Server Resource Monitoring
•Application and Network Configuration Monitoring
•Security Configuration Monitoring
•Application Compatibility
•Application Test Environment
•Application Troubleshooting
Managing Policies
•Active Directory Policies
•Active Directory Policy Management
•Citrix Policy Management
•Troubleshooting Policies
•ICA Client Policy Configuration
Optimizing and Troubleshooting Printing
•Print Optimization
•Printing Path for Auto-Created Printers
•Print Server and Driver Settings
•Universal Printing
Optimizing and Troubleshooting Web Interface
•Web Interface Communications
•Web Interface Configuration Methods
•Web Interface Configuration Server2
•Web Interface Site Structure
•Web Interface Security
•Client to Web Interface Communication
•Web Interface to Presentation Server Communication
•Client to Presentation Server Communication
•Web Interface Troubleshooting
•Authentication Troubleshooting
Optimizing and Troubleshooting Secure Gateway
•Secure Gateway Components
•Secure Gateway Connection Process
•Secure Gateway Monitoring
•Secure Gateway Optimization
•Digital Certificates
•Secure Gateway Troubleshooting