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Introduction to Management

  • Price £345.00
  • Duration 1 day(s)
All major credit cards accepted

Description

Designed for: Newly appointed supervisors or managers who have some experience, but have had no formal training.

Prerequisites

None

Skills

Objectives:

To establish or enhance your credibility as a supervisor
To learn to listen properly
To understand effective delegation techniques
To get the results you know your team are capable of

Course Content

How to make the transition to the supervisory role
How to delegate
An introduction to induction and the training of new staff
How to motivate
How to deal with negative attitudes
Building a positive environment
Leadership skills
How to give and take criticism

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