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ITIL(R) Capability Certificate in Release Control and Validation

  • Price £2,095.00
  • Duration 5 day(s)
All major credit cards accepted

Description

The ITIL Certificate in Release, Control and Validation (RCV) Course is one of the four courses that fit into the capability stream for ITIL certification. This certification is intended to enable the holders of the ITIL Foundation certificate in IT Service Management to acquire the skills needed to begin the practical application of the concepts, covered by this course, in support of the Service Management lifecycle.

The Release, Control and Validation Course provides in-depth practical advice and guidance on process structure, roles, functions and activities that will enable role focused capability and competency in relation to -

Change Management
Release and Deployment Management,
Service Validation and Testing
Service Asset and Configuration Management
Request Fulfilment
Service Evaluation
Knowledge Management

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