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Oracle Customer Hub (Siebel 8.2 UCM)

  • Price £1,740.00
  • Duration 3 day(s)
All major credit cards accepted

Description

The Oracle Customer Hub (Siebel 8.2 UCM) course is designed for members of Siebel implementation and administration teams responsible for implementing and managing customer master data using Oracle Customer Hub (UCM). The Siebel 8.2 Universal Customer master(UCM) release of Oracle Customer Hub includes several new features (such as List Import and the Data Governance Manager) to extend user functionality.
The course first examines the role and functionality of the Oracle Customer Hub (UCM) product in managing customer master data, and then examines its architecture. The course provides participants with the knowledge to perform both initial batch and continuing incremental data loads into Siebel UCM and to match, and cleanse master account and contact data. Furthermore students learn to use additional applications and utilities to continually monitor and administer the master data. Finally students learn about Oracle strategies based on Web services and the Application Integration
Architecture (AIA) to integrate Siebel UCM with other applications that rely upon Siebel UCM for their master data.

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