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Professional PA Skills

  • Price £345.00
  • Duration 1 day(s)
All major credit cards accepted

Description

To understand the role of the PA, how to manage situations and communicate effectively

Learn how to take on the role and responsibilities of an PA

Increased work effectiveness for individuals through better understanding and application of the key responsibilities involved in this job role

A workbook with exercises, individual notes, reference material and a personal action plan to ensure that the skills learnt on this course will be successfully applied in the workplace

Prerequisites

IT and secretarial skills

Skills

See Course Content

Course Content

Identify the key areas for development in this job role, thus increasing the contribution made to the company

Managing your boss successfully: making relationships work; and the importance of communication

Developing personal management skills: prioritising tasks; understanding time management; delegating successfully; problem solving

Effective communication: learning how to be assertive and stay in control; using the telephone effectively

Creating a good first impression

Becoming business aware

Developing a personal action plan
 

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