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IT Microsoft Dynamics CRM 4.0 training courses

  • Administration in Microsoft Dynamics CRM 4.0

    This two-day course, Administration in Microsoft Dynamics CRM 4.0, provides students with the necessary techniques to plan, develop, apply, and examine administrative tasks within Microsoft Dynamics CRM 4.0. This course is intended for people who plan to install, implement, configure, or support...
    Administration in Microsoft Dynamics CRM 4.0 - Full Details
  • Customization and Configuration in Microsoft Dynamics CRM 4.0

    This three-day instructor-led course provides students with the tools to configure and customize Microsoft Dynamics CRM 4.0. Configuration topics include setting up business management functions such as:•Business units•Users•Teams•Security...
    Customization and Configuration in Microsoft Dynamics CRM 4.0 - Full Details
  • Installation and Deployment in Microsoft Dynamics CRM 4.0

    This two-day instructor-led course provides students with the tools to install and configure Microsoft Dynamics CRM 4.0. The course focuses on the components used within a Microsoft Dynamics CRM deployment, the hardware and software requirements needed to successfully deploy Microsoft Dynamics CRM,...
    Installation and Deployment in Microsoft Dynamics CRM 4.0 - Full Details
  • Microsoft Dynamics CRM 4.0 Applications

    This three-day instructor-led course, Applications in Microsoft Dynamics CRM 4.0, provides students with the necessary tools to use Microsoft Dynamics CRM 4.0. Application functionality covered in the course includes:Sales ManagementMarketing AutomationService ManagementService...
    Microsoft Dynamics CRM 4.0 Applications - Full Details
  • Workflow in Microsoft Dynamics CRM 4.0

    This one-day course describes how to create, run, and monitor workflows to automate business processes. The course emphasizes out-of-box workflow functionality. This course covers basic concepts, creating a basic workflow, the design process, updating triggers, conditional branching advanced and...
    Workflow in Microsoft Dynamics CRM 4.0 - Full Details